Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Patient Resources

Exceptional Family Member Program (EFMP)

What is the EFMP?

The EFMP is a program offered by each service to support families with special medical and educational needs throughout the service member’s career. Family members should enroll in EFMP when a qualifying condition is diagnosed. Each branch has its own EFMP and enrollment process.

EFMP family support services are available at your installation. The family support services team is your main point of contact for EFMP information.

They can connect you with:

  • Military Support Services and Resources
  • Community Support Services and Resources

The family support services team can also answer specific EFMP questions based on your branch or installation.

Military One Source

Visit the Special Needs Resources page on Military One Source for more information about the EFMP.

Contact a Representative

To find an EFMP representative, visit the Military Installations website.

If you are overseas, contact the TRICARE Area Office Director at 1-888-777-8343 and choose the menu option for your overseas area.

We identify and assist with medical and educational service requirements for active duty family members and dependents, while also ensuring administrative process requirements are met for family member relocations and PCS’s. Can also assist members with the Exceptional Family Member Program reassignment process, as necessary. EFMP is designed to provide support to military family members with special needs. All branches of the military offer EFMP, and each service includes a variety of personnel, medical, and family support functions under the EFMP umbrella. Learn more about the Exceptional Family Member Program.

Contact Us

Phone

509-247-5574 or 509-247-2268

Fax

509-247-4936

Hours

Monday–Friday
7:30 a.m. to 4:30 p.m.

Closures

Closed for all Federal Holidays and other Fairchild AFB closures.
Closed the third Wednesday of every month from 11:30 a.m. to 4:30 p.m. for training

Location

Building 9000, Room 101

Related Links

Additional Information

For Air Force EFMP information please visit:
Air Force Medical Service EFMP 
Air Force Mission Statement 
Don't forget to keep your family's information up-to-date in DEERS.