Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Drug Safety

Prescription Drugs

Do you have unwanted, unused, or expired prescription drugs at home? It’s important to know how to safely dispose of them. Practicing good drug disposal habits protects you, your family, and your community.
 
Follow the proper procedures to prevent accidental prescription misuse and abuse, while also reducing chemicals that go into water systems and the environment. Did you know the 92 MDG Pharmacy makes it easy to dispose of your unwanted, unused, and/or expired prescription drugs with our Drug Take Back program?

Drug Take Back

The 92 MDG Pharmacy offers the following Drug Take Back option:

  1. Secure bins at the Main and Satellite pharmacies where you can drop your unwanted drugs onsite
We strive to make it easy for you and your family to handle prescriptions properly.

To see how to dispose of items not allowed through the Drug Take Back program, visit the Environmental Protection Agency Website.

Don't forget to keep your family's information up to date in DEERS!