Customer Service
Patient Relations/Advocate
Phone: Commercial 509-247-4108, DSN 657-4108
Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer
Phone Number: Commercial 509-247-4108, DSN 657-4108
About Us
We highly encourage our patients to report issues regarding their health care experience to the Patient Advocate located in the clinic, flight, or functional area where the issue occurred. This provides the personnel directly involved with that section's daily operations to correct the issue. If you are unable or unwilling to engage the Patient Advocate for that section, please contact our office.
Patients have the right to make recommendations, ask questions, or file grievances with the military treatment facility Patient Advocate.