Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Getting Care

Visitor Guidelines

COVID-19 Related Policies

On Fairchild AFB, cloth face coverings/masks are still required in health care facilities including the 92 MDG Main Clinic, Dental Clinic, and Satellite Pharmacy for all visitors even if fully vaccinated.
Don't forget to keep your family's information up to date in DEERS!