Health Services

Health Benefits Advisor

The TRICARE beneficiary advocate ensures health benefit information and assistance to access health care is available to all eligible beneficiaries. They also assist beneficiaries with debt collections and adverse credit ratings due to an unpaid TRICARE bills.

TRICARE Bills

Patients should never ignore a bill assuming TRICARE will handle it automatically. If a patient receives a bill, they must call the doctor’s office or hospital that issued the bill. Typically, the number is listed on the bill.

If that does not resolve the bill, the patient should then call the TRICARE contractor, which is currently Health Net Federal Services in the West Region. If the bill is still not resolved, the patient may report to or call the Beneficiary Counseling & Assistance Coordinator or Debt Collections Assistance Officer for assistance.

Contact Us

Phone

509-247-4108

Fax

509-247-1300

Hours

Monday–Friday
7:30 a.m. to 3:30 p.m.

Closures

Closed the third Wednesday of every month from 11:30 a.m. to 4:30 p.m. for training.

Location

Building 9000, Room 106

Don't forget to keep your family's information up-to-date in DEERS.